FAQ

What makes Peacesake candles safe to use?

Each Peacesake candle uses health-conscious materials to ensure you’ll have peace of mind when you light your candle. Our candles are handmade with soy wax, made from oil extracted from soy beans. This natural, non-carcinogenic, and biodegradable alternative to harmful petroleum- based paraffin wax, is safe and eco-friendly. Plus, our cotton wicks don’t contain metal cores, such as lead or zinc—which can release metal particles into the air. And, we only use quality essential and fragrance oils free of hazardous phthalates.

What are the benefits of soy wax candles?

Soy wax is made from the oil extracted from soy beans. Soy wax is natural, biodegradable, and renewable. It is a non-carcinogenic alternative to waxes such as paraffin wax, which is made from petroleum. All of our candles are made with 100% soy wax, free of herbicides and pesticides.

What are phthalates?

Phthalates, are a group of chemical plasticizers commonly used in cosmetics, bath and body products, cleaning products, plastic containers, candles, and more. Phthalates are commonly used to increase the flexibility of plastics as well as strengthen fragrances. Research has linked Phthalates to various health risks when inhaled, ingested, and/or applied. This is why all Peacesake candles use phthalate-free fragrances and materials.

Are Peacesake candles eco-friendly?

Yes. Not only is the soy wax, cotton wick, and fragrances used to make Peacesake candles eco- conscious, so is the packaging! Each candle is shipped with recycled crinkle paper and recyclable corrugated shipping boxes that can be recycled or up-cycled. We suggest using them as seed starter containers for your garden. Our glass candle containers are also completely recyclable, can be reused in your home, or returned to us.

Can my order be gifted?

Absolutely! Simply include the name and shipping address of the gift recipient. You can also include a customized message in the gift note section during checkout and we’ll handwrite your message on a beautiful card for a special touch—at no additional cost.

Do you accept returns?    

Yes. Returns are accepted up until 3 days after the receipt of your shipment. We don’t accept candles that have been lit and/or used. You will be responsible for return shipping costs. Once we have received and reviewed your returned candle, a full refund will be issued if the candle was returned in its original condition.

Do you give refunds?

Yes. Refunds will be issued after Peacesake has received and reviewed your returned candle. Full refunds are issued if candles are returned in the condition they were originally shipped.

Do you ship internationally?

Currently, Peacesake only ships within the USA. Please continue to check for updates to our shipping regions.

When will my order be shipped?

Your order will be packaged and shipped within 24-48 hours.

How can I track my order?

Once your shipping label has been printed and delivered to the postal office, you will be notified via email with a tracking number to track your shipment.

How can I prevent my candle from tunneling?

Tunneling, that annoying dark hole surrounded by excess candle wax, can be avoided if you burn your candle for a minimum of 1 hour and 30 minutes, which will allow the melted wax to reach the rim of the container. Learn more by checking out our article Candle Care: How to get the most out of your candle