What are the benefits of soy wax candles?
Soy wax is made from the oil extracted from soy beans. Soy wax is natural, biodegradable, and renewable. It is a non-carcinogenic alternative to waxes such as paraffin wax, which is made from petroleum. All of our candles are made with 100% soy wax, free of herbicides and pesticides as well as genetically modified material.
What are phthalates?
Phthalates, are a group of chemical plasticizers commonly used in cosmetics, bath and body products, cleaning products, plastic containers, candles, and more. Phthalates are commonly used to increase the flexibility of plastics as well as the strength of fragrances. Research with Phthalates have shown them linked to various health risks when inhaled, ingested, and/or applied. This is why we have chosen to use only phthalate-free fragrances in all of our candles.
Are Peacesake candles vegan?
Yes. We do not use any animal-derived ingredients in any of our candles.
Can my order be gifted?
Yes. We are more than happy to gift your order. Simply include the name and shipping address of the gift recipient. You can also write in the gift note section and we’ll print it out as a gift card to add that special touch to your gift at no additional cost to you.
Can you personalize my candle order?
Yes we can. During certain times of the year (For example holidays), Peacesake Candles will personalize candle orders to include the name and/or special message on a candle of your choice.
Do you accept returns?
Yes. Returns are accepted up until 3 days after the receipt of your shipment. We don't accept candles that have been lit and/or used. Customer pays for return shipping.
Do you give refunds?
Yes. Refunds will be issued after Peacesake has received and reviewed your returned candle. Full refunds are issued if candles are returned in the condition they were originally shipped.
Do you ship internationally?
Currently, Peacesake only ships within the U.S.A. Please continue to check for updates to our shipping regions.
When will my order be shipped?
Your candle order will be packaged and shipped within 24-48 hours.
How can I track my order?
Once your shipping label has been printed and delivered to the postal office, you will be notified via email with a tracking number to track your shipment.
Do you provide samples of your candles?
Yes! We will gladly send tealight samples with your online order. You’ll be the first to try out new scents and we welcome your comments and feedback.
How can I prevent my candle from tunneling?
To avoid candle tunneling, burn your candle for a minimum of 1h 30min to allow the melted wax to reach the rim of the container. Learn more by checking our article Candle Care: How to get the most out of your candle